The level and type of training and support required depends on a number of factors, including:

• the scale and nature of the content management applied to the client's site

• the level of competence of the person(s) who will be using the content management system

We would look to negotiate an appropriate training support package that meets the specific needs of individual clients.

This might include on-site training followed by a period of e-mail/telephone support or in many cases purely the latter will suffice.

For many clients, such negotiation will be part of a wider agreement including web site maintenance - for those parts of the sites not 'run' by content management - and monitoring and marketing support.

We want, and depend on, long-term, mutually beneficial relationships with customers - this is your best guarantee of satisfaction!

If you have any questions or concerns either about support or, indeed, what our content management can do for you and your web site, please get in touch.